Firstly, the lower rate we recieved on our refinance was great! Kailyn expertly, efficiently and professionally guided us through the entire refinance process. From our first contact with her and up until we signed our paperwork, the amount of elapsed time was only about 3 weeks! And of course we are certain this all transpired during an exceptionally busy time for Kailyn and company; so many folks taking advantage of historically low rates. We are grateful Kailyn answered our call!